Return Policy

Products can be exchanged within 30 days of purchase if any defects are found. Products sold by TV-MATE cannot be returned. If customer detect any issues with the product, customer have to notify the seller immediately. Items can only be accepted by seller with RMA number. RMA can be obtained by sending email to sales@tv-mate.com.

Exchanges will be accepted at sole discretion of the TV-MATE. Customer will be liable to any return postage (if applicable). Copy of original receipt must be sent along with item for exchange. If Item for exchange is not available for exchange, TV-MATE can provide customer with comparable product or refund the customer at its sole discretion.

Any software items, Gift cards or E-gift cards sold by TV-MATE will not be eligible for any return or exchange at all. TV-MATE have full right to change its return policy at any time without any notice to anyone.