Terms & Conditions

Warranty

TV-MATE will not be liable for any manufacturer’s warranty. Customer has to contact directly with manufacturer for any manufacturing defect. TV-MATE will not entertain any manufacturer’s warranty.

Extended Warranty

Customers who purchased extended warranty on any product can claim the warranty by showing the original receipt of purchase. During the period for which Manufacturer warranty is applicable TV-MATE can get the product repaired/exchanged by original manufacturer. TV-MATE have full right to replace the product with any comparable product if original item purchased by the buyer is no longer available or cannot be repaired for any reason.

TV-MATE can also provide the credit for future purchase from TV-MATE at its sole discretion, which can be used to purchase any other item being sold at that time by TV-MATE. TV-MATE will try repair the product first before replacing any product. Extended warranty will be totally void if TV-MATE found any intentional damage to the product or any repair done by someone other than TV-MATE without written notice.

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